Current jobs related to Application Support Analyst - Worcester, Massachusetts - Complete Staffing

  • Senior Systems Management Analyst

    3 weeks ago

    Worcester, Massachusetts, United States UnitedHealth Group Full time

    Senior Systems Management AnalystAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Senior Systems Management Analyst, you'll play a critical role in supporting our Epic Electronic Health Record (EHR) system and optimization projects.Key Responsibilities:Collaborate with...

  • Senior Financial Analyst

    2 weeks ago

    Worcester, Massachusetts, United States The Hanover Insurance Group Full time

    Job Title: Senior Financial AnalystThe Hanover Insurance Group is seeking a highly skilled Senior Financial Analyst to join our team in Worcester, MA. As a key member of our Finance team, you will be responsible for developing accurate projections for property catastrophe events and providing financial analysis to support business decisions.Key...

  • Medical Economics Data Analyst

    1 month ago

    Worcester, Massachusetts, United States Fallon Health Full time

    About UsFallon Health is a company that prioritizes its members' needs, providing equitable and high-quality care. With a strong commitment to diversity and inclusion, we strive to be the leading provider of government-sponsored health insurance programs in the region.Job SummaryWe are seeking a Medical Economics Data/Financial Analyst to partner with our...

  • Epic Business Systems Analyst

    2 weeks ago

    Worcester, Massachusetts, United States UnitedHealth Group Full time

    Job Title: Business Systems AnalystWe are seeking a highly skilled Business Systems Analyst to join our team at UnitedHealth Group. As a Business Systems Analyst, you will play a critical role in resolving lab test and result code mapping issues, working with vendors and teams to address issues and make corrections.Key Responsibilities:Work with vendors and...

  • Behavior Analyst

    1 month ago

    Worcester, Massachusetts, United States Advocates Full time

    Overview:We are a leading non-profit provider to children and adults with autism and/or intellectual disabilities. Our mission is to teach, support, and empower people with disabilities to live meaningful lives based on their needs and choices.Key Responsibilities:As a Behavior Analyst, you will work with enthusiastic individuals who enjoy working with...

  • Behavioral Support Specialist

    1 month ago

    Worcester, Massachusetts, United States Soliant Full time

    Job OpportunityWe are seeking a highly skilled Registered Behavior Technician (RBT) to join our team in a school district near Worcester, MA. This is a full-time, on-site position for the 2024-2025 school year.Job Responsibilities:Support students with behavioral needs in the school environment.Collaborate with teachers, school teams, and a Board Certified...

  • Business Systems Analyst

    4 weeks ago

    Worcester, Massachusetts, United States Optum Full time

    Optum Business Systems Analyst Job DescriptionAt Optum, we're dedicated to delivering care and improving health outcomes through technology. As a Business Systems Analyst, you'll play a critical role in resolving lab test and result code mapping issues, working closely with our team and vendors to address errors and make corrections.Key...

  • Senior Systems Management Analyst

    1 month ago

    Worcester, Massachusetts, United States UnitedHealth Group Full time

    Senior Systems Management AnalystAt UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Senior Systems Management Analyst, you'll play a critical role in supporting our Epic Electronic Health Record (EHR) system and optimizing our clinical and business processes.Key...

  • BCBA Consultant

    2 months ago

    Worcester, Massachusetts, United States RightWorks Staffing Full time

    Job Opportunity for a Board Certified Behavioral AnalystThis is a full-time hybrid role for a Board Certified Behavior Analyst located in Western/Central Massachusetts, with flexibility for remote work. The role involves working with clients and their families to develop and implement individualized treatment plans. The Board Certified Behavior Analyst will...

  • Senior Business Analyst

    5 days ago

    Worcester, Massachusetts, United States The Hanover Insurance Group Full time

    For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters most. We live our values every day, demonstrating we CARE through our values, ESG initiatives, and IDE journey.Our Commercial Lines Operations department is seeking a Senior Business Analyst to join our growing team out of our Worcester, MA...

  • Senior Financial Analyst

    2 weeks ago

    Worcester, Massachusetts, United States The Hanover Insurance Group Full time

    Job Title: Senior Financial AnalystThe Hanover Insurance Group is seeking a highly skilled Senior Financial Analyst to join our team in Worcester, MA. As a key member of our Finance team, you will be responsible for developing accurate projections for property catastrophe events and providing financial analysis to support business decisions.Key...

  • Behavioral Consultant

    2 months ago

    Worcester, Massachusetts, United States RightWorks Staffing Full time

    Job Opportunity for a Board Certified Behavioral AnalystThis is a full-time hybrid role for a Board Certified Behavior Analyst located in Western/Central Massachusetts, with flexibility for remote work. The role involves working with clients and their families to develop and implement individualized treatment plans. The Board Certified Behavior Analyst will...

  • Board Certified Behavioral Analyst Consultant

    2 weeks ago

    Worcester, Massachusetts, United States RightWorks Inc Full time

    Behavioral Analyst OpportunityWe are seeking a highly skilled Board Certified Behavior Analyst to join our team at RightWorks Inc. This is a full-time hybrid role that offers flexibility for remote work and the potential for work to be completed at our center, in the homes of the families we work with, and remotely.Key Responsibilities:Develop and implement...

  • Board Certified Behavioral Analyst Consultant

    1 month ago

    Worcester, Massachusetts, United States RightWorks Staffing Full time

    Behavioral Analyst OpportunityWe are seeking a highly skilled Board Certified Behavior Analyst to join our team at RightWorks Staffing. This is a full-time hybrid role that offers flexibility and the opportunity to work with clients and their families to develop and implement individualized treatment plans.Key Responsibilities:Conduct functional behavior...

  • Behavior Analyst

    2 weeks ago

    Worcester, Massachusetts, United States Advocates Full time

    OverviewWe are a leading non-profit organization dedicated to providing exceptional support to individuals with autism and/or intellectual disabilities. Our mission is to empower people with disabilities to live meaningful lives based on their needs and choices.ResponsibilitiesWe are seeking a passionate and enthusiastic individual to join our team as a...

  • Board Certified Behavior Analyst Opportunities

    4 weeks ago

    Worcester, Massachusetts, United States Olesky Full time

    Behavior Analyst OpportunitiesOlesky Associates, Inc. has been a leading provider of recruitment and placement services for over three decades. Our team offers a comprehensive range of services, including physician placement, practice brokering, and more.Job SummaryWe are seeking experienced Board Certified Behavior Analysts (BCBAs) to join our team in North...

  • Medical Economics Data Analyst

    4 weeks ago

    Worcester, Massachusetts, United States Fallon Health Full time

    About Fallon HealthFallon Health is a company that prioritizes its members' needs, ensuring they receive the care they deserve. With a strong commitment to equity, quality, and coordination, we strive to be the leading provider of government-sponsored health insurance programs in the region.Job SummaryThe Medical Economics Data Analyst will collaborate with...

  • Business Systems Analyst

    2 weeks ago

    Worcester, Massachusetts, United States Fallon Health Full time

    About the RoleFallon Health is seeking a skilled Business Systems Analyst to join our team. As a key member of our IT department, you will be responsible for analyzing and documenting business requirements, documenting business workflow, developing file mapping and technical specifications, and working with business partners/stakeholders to determine...

  • Business Systems Analyst

    3 weeks ago

    Worcester, Massachusetts, United States Fallon Health Full time

    About Fallon HealthFallon Health is a company that prioritizes its members' needs and provides equitable, high-quality, coordinated care. With a strong commitment to diversity and inclusion, we strive to be the leading provider of government-sponsored health insurance programs in the region.Job SummaryWe are seeking a Business Systems Analyst III to work on...

  • Senior Systems Management Analyst

    2 weeks ago

    Worcester, Massachusetts, United States UnitedHealth Group Full time

    At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Senior Systems Management Analyst, you'll play a critical role in supporting our Epic Electronic Health Record (EHR) and Optimization Team. Your expertise will help us deliver high-quality care to our patients and improve...

Application Support Analyst

2 months ago

Worcester, Massachusetts, United States Complete Staffing Full time
Position Overview:
As an Application Support Specialist, you will be responsible for identifying, diagnosing, and resolving issues within various applications, collaborating with application providers when necessary.

Key Responsibilities:
  • Act as the primary expert for a range of applications, assisting end-users with troubleshooting in business-related software.
  • Oversee all aspects of application implementation and maintenance, ensuring user engagement and satisfaction.
Maintain comprehensive documentation for recordkeeping, change management, and configuration updates.
Facilitate effective project management for software implementations and upgrades while providing continuous support to end-users.

Testing and Support:
  • Conduct application testing in a controlled environment with end-users as needed.
Provide on-call support as directed by management.

Documentation and Maintenance:
  • Update and maintain technical manuals and user procedures.
Test solutions and follow up post-resolution to ensure that issues are fully addressed in relation to business applications.
Engage in preventative maintenance activities, including the installation of updates, patches, and service packs for applications.
Perform additional tasks as assigned by management.

Qualifications:
  • A minimum of 2 years of experience in an application support role, focusing on ERP applications related to accounting, inventory, and pricing, ideally within the retail sector. A total of five years in IT is preferred.
  • A bachelor's degree in information technology, computer science, mathematics, or a related field is required.
Demonstrated ability to develop and maintain standard operating procedures and document application support workflows.
Familiarity with the PDI Enterprise application suite is advantageous.
Ability to prioritize tasks in a dynamic and fast-paced environment while managing changing priorities.
Experience with PowerShell scripting and a general programming background is beneficial.
Proficient in writing and modifying SQL queries and monitoring Windows events for desktop and server operating systems.
Strong organizational skills, attention to detail, and customer service orientation.
Excellent verbal and written communication skills.
Ability to work independently, collaboratively within a team, and under supervision.
Willingness to learn new skills as necessary.