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Representant(e) de Service à la Clientèle
4 weeks ago
À Regency Management Services, LLC
Nous recherchons un professionnel chevronné en service à la clientèle pour rejoindre notre équipe. En tant que Representant(e) de Service à la Clientèle, vous serez l'intermédiaire principal entre nos clients et notre entreprise.
Les tâches principales incluent:
- Répondre aux appels téléphoniques, aux courriels et autres demandes des clients;
- Respecter les règles d'écoute active et fournir des solutions efficaces aux problèmes soulevés par les clients;
- Analyser les besoins des clients et offrir des produits ou services qui répondent à leurs attentes;
- Fournir des informations sur nos produits et services en fonction du besoin du client;
- Évaluer les commentaires des clients et leur proposer une solution améliorée.
Nos salariés bénéficient également d'un environnement de travail convivial et dynamique, ainsi que d'une formation permanente pour maintenir leur compétence professionnelle à niveau.
Pour ce rôle, nous offrons un traitement annuel estimé de 55 000 €, dépendant naturellement de vos qualifications et d'expérience.
Nous nous engageons à créer un environnement inclusif où chaque membre de notre équipe peut grandir et réussir. Nous sommes un employeur engagé dans le développement durable et reconnu pour ses pratiques sociales responsables.