Restaurant Operations Manager
2 weeks ago
At Checkers & Rally's, we strive to make a positive impact on our guests' lives by delivering exceptional service and quality food. As an Assistant Manager, you will play a crucial role in supporting the General Manager in achieving sales and profit goals, executing procedures, and providing outstanding guest and team service.
Key Responsibilities- Drive sales and profits by promoting guest satisfaction and managing restaurant operations
- Escalate concerns or recommendations to the General Manager
- Assist with interviewing and hiring the right team members
- Ensure policy and procedure adherence on shifts
- Train team members on operations, company policies, and procedures
- Identify and respond to complaints and policy/procedure violations
- Provide regular feedback and coaching to team members
- Maintain a safe, clean, and fun environment for employees and guests
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal/written communication skills
- Ability to work flexible schedules and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
- Operations Excellence: Our team delivers the best
- Training & Development: We bring out the best in everyone
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
- Checkers & Rally's Benefits & Rewards: Comprehensive benefits, recognition programs, and bonuses
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