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Delivery Porter

2 months ago

Miami Beach, Florida, United States Marriott International, Inc Full time
Porter Job Description

This role is that of a porter, providing exceptional service to guests and residents at a luxury hotel or resort.

Key Responsibilities:
  • Supply guests with directions and information regarding property amenities, services, and hours of operation.
  • Contact the front desk or concierge to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Notify security of any guest reports of theft.
Requirements:
  • A high school diploma or equivalent is required.
  • No prior work experience is necessary.
  • No supervisory experience is required.
  • No special license or certification is required.
About Marriott International:

Marriott International is a global leader in luxury hospitality, known for its exceptional service and rare and special experiences. Our team members create lifelong memories for our guests, and we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.

Our Culture:

We pride ourselves on delivering excellence in the care and comfort of our guests, and our service standards guide us every day to be better than the next. Our employee promise, creed, and service values are the foundation of our culture and drive our success.

Job Benefits:

As a member of our team, you will have the opportunity to learn and exemplify our service standards, and to be proud of the work you do and who you work with. We offer a dynamic and inclusive work environment, and the chance to be the best version of yourself.