Fitness Sales and Service Coordinator

3 weeks ago


Wilbraham, Massachusetts, United States YMCA of Greater Springfield Full time
About the Role
We are seeking an experienced customer service professional to join our team as a Membership Development Representative. In this role, you will be responsible for developing and implementing strategies to drive membership sales and retention at one of our centers. If you have a passion for delivering exceptional customer service, building relationships, and meeting sales targets, we encourage you to apply.

Duties and Responsibilities:
- Serve as the primary point of contact for members, responding to inquiries and resolving issues in a timely and professional manner
- Develop and implement targeted marketing campaigns to promote membership sales and retention
- Collaborate with colleagues to identify and address member needs, improving overall satisfaction and loyalty
- Meet or exceed monthly and quarterly sales targets, driving revenue growth and profitability
- Process membership applications, program registrations, and payments accurately and efficiently

Requirements and Qualifications:
- 3+ years of experience in customer service, sales, or a related field
- Proven track record of meeting or exceeding sales targets
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work independently and collaboratively as part of a high-performing team

What We Offer:
- Competitive salary ($40,000 - $50,000 per year)
- Comprehensive benefits package, including medical, dental, and vision coverage
- Generous paid time off and holiday schedule
- Opportunities for career advancement and professional growth

How to Apply:
If you are a motivated and results-driven individual looking for a new challenge, please submit your application, including your resume and cover letter.

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