Patient Service Coordinator

4 weeks ago


Annandale, Minnesota, United States Dental Care Alliance Full time
Job Title: Patient Service Representative

We are seeking a highly skilled Patient Service Representative to join our clinical team at Dental Care Alliance. As a key member of our team, you will provide exceptional patient service and satisfaction while operating in a team-based environment.

Responsibilities:
  • Provide a high level of patient service and satisfaction
  • Answer phones, handle patient inquiries, and make appointments
  • Assist with the completion of patient treatment plans through acceptable financial arrangements
  • Support all staff members and patients in the office
  • Respond to patient questions and concerns according to DCA Policies
  • Answer telephones, schedule appointments, and maintain appointment books
  • Confirm appointments, follow up on no-shows, and register patients on sign-in sheets
  • Post charges and payments to patient accounts and maintain a clean and friendly waiting area
Qualifications:
  • 2+ years of medical/dental reception experience
  • Knowledge of insurance plans (HMO/PPO) is a plus
  • Exceptional customer service skills

We offer a competitive salary and benefits package. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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