Position Summary

The primary goal of this role is to enhance guest satisfaction by providing an exceptional experience at Georgia Blue. As a bartender, you are expected to be approachable, sociable, and possess excellent communication abilities. Your contribution is vital to ensuring that guests enjoy their dining and bar experience. Consistency is crucial in delivering a positive atmosphere, achieved by adhering to established recipes. Let your unique personality shine while maintaining professionalism. You should be organized, quick-thinking, and composed, with a keen sensitivity to guest needs. Take pride in your appearance and demonstrate commitment to your responsibilities. Uphold integrity and honesty throughout your employment.

Key Responsibilities

• Greet each guest personally within 30 seconds of their arrival.
• Verify the age of guests to ensure compliance with alcohol purchase regulations.
• Exhibit comprehensive knowledge of food and beverage offerings, menus, and promotions.
• Engage with guests using clear, enthusiastic communication, ensuring they feel valued.
• Collaborate with team members to foster a positive environment and efficient service.
• Maintain cleanliness and organization in all areas, adhering to Georgia Blue's standards.
• Ensure all bar areas, including counters and glassware, are kept clean and well-stocked.
• Assist with opening and closing duties, along with any necessary side tasks during shifts.
• Promptly process drink orders, handle payments, and provide change as needed.
• Be proactive in offering assistance to guests before they need to ask.
• Anticipate guest needs and respond to signals indicating they require attention.
• Foster relationships by learning guests' names, preferences, and favorite beverages.
• Responsible service of alcohol, recognizing signs of intoxication and managing situations appropriately.
• Complete the menu test successfully by the end of training; failure to do so may lead to termination.

Qualifications

Education:

High school diploma or equivalent preferred.

Must be at least 21 years old.

Experience:

• Prior bartending experience is essential unless promoted from within.
• Outgoing demeanor, positive attitude, and strong verbal communication skills are required.
• Excellent interpersonal skills are necessary.
• Sound judgment and leadership capabilities are essential.
• Strong understanding of restaurant operations and service protocols.
• Familiarity with beer, wine, liquor, and common drink recipes is expected.
• Basic math skills and cash handling experience are required.
• Fluency in English, both spoken and written, is necessary.

Management Responsibilities

• May assist with inventory management and ordering processes.
• Participate in training and occasionally assist in the interview process.
• Help maintain an updated inventory of required supplies.

Independent Judgment

This role represents the company in addressing complaints and resolving issues. As a bartender at Georgia Blue, you will be expected to engage with guests to ensure their satisfaction, employing creativity and initiative to address challenges before escalating to management.

Physical Requirements

• Ability to see at close and far distances.
• Must be able to communicate verbally and audibly.
• Ability to identify and differentiate colors.
• Frequent walking and standing are required.
• Capable of walking for extended periods, potentially up to 8 hours.
• Regularly lift and carry items weighing up to 25 lbs.
• Occasionally lift and carry items weighing up to 50 lbs.
• Frequent use of manual dexterity and motor skills.
• Able to reach in various directions and perform repetitive bending and stooping.
• Be aware of potential hazards such as slipping and tripping.

Working Environment

• Work may occur in indoor or outdoor settings, depending on the venue.
• Exposure to varying weather conditions is expected.
• May work near moving machinery or mechanical parts.
• Possible exposure to chemicals and airborne particles.
• Flexible schedule, including evenings, holidays, and extended hours as needed.

Uniform Standards

• Grey long-sleeve button-down shirt with a black vest, tucked in with a black belt, paired with black non-denim pants/slacks.
• Server apron, black crew socks, and closed-toed black slip-resistant shoes are required.
• Any undershirt must be short-sleeved and white.
• No facial piercings are permitted.
• Facial hair must be well-groomed.
• Long hair must be tied back and restrained.

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