Client Services Coordinator
3 days ago
Ravenwood Veterinary Clinic is seeking a highly skilled Client Services Coordinator to join our team.
About the Role
- This is a full-time position offering a competitive salary range of $16.00 - $20.00 per hour, based on experience.
- You will be responsible for providing exceptional client service, answering phone calls, and managing client communications.
- Your excellent communication skills and computer literacy will enable you to effectively handle phone calls, schedule appointments, and maintain accurate records.
Responsibilities
- Provide exceptional client service, greeting clients and pets by name with a positive attitude.
- Answer phones professionally, routing calls to appropriate staff and taking messages promptly.
- Schedule appointments and surgeries according to hospital guidelines.
- Note key points of client conversations in medical records, including date, time, and required information.
Requirements
- Demonstrated commitment to Ravenwood Veterinary Clinic's core values.
- Excellent communication skills and ability to work effectively with clients and team members.
- Able to handle varied and sometimes difficult conditions, displaying tact and respect with clients and team members.
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