Client Services Coordinator

3 days ago


Port Orange, United States Ravenwood Veterinary Clinic Full time

Ravenwood Veterinary Clinic is seeking a highly skilled Client Services Coordinator to join our team.

About the Role

  • This is a full-time position offering a competitive salary range of $16.00 - $20.00 per hour, based on experience.
  • You will be responsible for providing exceptional client service, answering phone calls, and managing client communications.
  • Your excellent communication skills and computer literacy will enable you to effectively handle phone calls, schedule appointments, and maintain accurate records.

Responsibilities

  1. Provide exceptional client service, greeting clients and pets by name with a positive attitude.
  2. Answer phones professionally, routing calls to appropriate staff and taking messages promptly.
  3. Schedule appointments and surgeries according to hospital guidelines.
  4. Note key points of client conversations in medical records, including date, time, and required information.

Requirements

  • Demonstrated commitment to Ravenwood Veterinary Clinic's core values.
  • Excellent communication skills and ability to work effectively with clients and team members.
  • Able to handle varied and sometimes difficult conditions, displaying tact and respect with clients and team members.


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