Prepared Foods Order Coordinator
16 hours ago
We are seeking a highly skilled and detail-oriented Prepared Foods Order Writer to join our team at Whole Foods Market - Tallahassee. As a key member of our prepared foods team, you will be responsible for ensuring the smooth operation of our prepared foods department, including purchasing, inventory management, and merchandising.
Key Responsibilities- Purchase and replenish prepared foods products through effective buying procedures.
- Monitor and act upon open PO reports for both purchases and credits in a timely and accurate manner.
- Control spoilage and shrink, achieve turn goals, and participate in inventory management.
- Complete spoilage, sampling, temperature, and sweep worksheets as required.
- Assist with counter service and cooking as scheduled or as necessary.
- Communicate with the kitchen manager/chef and team leader on ordering needs and issues.
- Maintain positive working relationships with vendors.
- Work with the team leader or assistant team leader to cost recipes.
- Oversee customer special order procedures.
- Support leadership in conducting inventories.
- Maintain financial profitability by meeting and exceeding purchasing and sales targets.
- Arrive to work station on time, appropriately groomed, dressed, and ready to work; work all scheduled shifts and attend required trainings and meetings.
- Provide excellent customer service, address customer needs in a timely and effective manner, and model suggestive selling techniques; answer phones and pages promptly and courteously.
- Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follow and comply, or ensure compliance, with established procedures, including weights and measures, health and sanitation, and safe work practices.
- Maintain a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards.
- Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing.
- Immediately report safety hazards and violations.
- Extensive product knowledge, including production, distribution, seasonal availability, advances, and trends.
- Ability to create and negotiate price bids.
- Familiarity and/or willingness to learn about products, nutritional information, and other areas of study.
- Working knowledge and application of all prepared foods merchandising expectations.
- Complete understanding of WFM margin program and profitability.
- Ability to educate team on product knowledge and convey enthusiasm.
- Strong basic math skills.
- Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectful manner to fellow team members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and team members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
- Must be able to lift 50 pounds.
- In an 8-hour workday: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing, and pulling.
- Work requires the following motions: bending, twisting, squatting, and reaching.
- Exposure to FDA-approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in wet and dry conditions.
- Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
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