Logistics Customer Support Representative
3 days ago
We are seeking an experienced Logistics Customer Support Representative to join our team at Eveready Express, a leading logistics and trucking company based in the Philippines.
About UsEstablished in 1984, Eveready Express has built a reputation for honesty, integrity, and mutual respect. Our team of professionals operates with a strong sense of camaraderie and shared goals.
Job SummaryThe successful candidate will be responsible for providing exceptional customer service and support through various communication channels.
Key Responsibilities:- Respond to customer inquiries via phone, email, and intercompany teams chat.
- Schedule delivery appointments and update customers on any changes or delays.
- Process shipping orders accurately and efficiently.
- Prior experience in customer support or dispatch in the trucking industry.
- Excellent spoken and written English communication skills.
- Able to multitask in a fast-paced environment.
- Strong customer service skills and a positive attitude.
We offer an excellent wage and great working environment, as well as an HMO with dental benefits for contractors and their dependents, and a 13th month pay for qualified staff.
Salary RangeRoughly PHP 40,000 - 60,000 per month, depending on qualifications and experience.
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