Financial Services Leader

3 weeks ago


Bogart, Georgia, United States CNG Holdings Full time

Job Summary:

We are seeking a highly skilled and motivated Assistant Store Manager to join our team at CNG Holdings, Inc. As a key member of our leadership team, you will be responsible for ensuring outstanding customer service and regulatory excellence in our stores.

Key Responsibilities:

  • Provide exceptional customer service and educate customers on our product portfolio.
  • Escalate issues to the store manager and corporate office as needed.
  • Answer telephone inquiries and perform outbound customer sales and collection calls.
  • Handle and count currency, cash, and coins, and balance individual batch receipts with store sales reports.
  • Process all transactions accurately and comply with federal and state regulations.
  • Complete compliance trainings and quarterly I Agree timely.

Requirements:

  • High school diploma or equivalent experience.
  • 1+ year(s) of experience with sales, customer service, and/or cash handling preferred.
  • Strong customer service, active listening, and verbal and written communication skills.
  • Proficient in Microsoft Office programs.
  • Ability to multitask, prioritize, and work in an autonomous environment.

Physical Demands:

  • Call center/retail/office environment.
  • Extensive cash handling.
  • Extended phone usage.
  • Long periods of standing.
  • Extended viewing of computer screens and typing.

Travel/Attendance:

  • Must be able to travel to all stores within the assigned district with personal vehicle.
  • May be asked to travel to neighboring districts.
  • May require overnight travel.


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