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Early Morning Fitness Attendant
2 months ago
Position Summary
The Morning Fitness Attendant plays a crucial role in ensuring a welcoming atmosphere for members and guests by delivering exceptional customer service.
Key Responsibilities
- Ensure the gym opens punctually each day.
- Arrive early to conduct a walkthrough of the facility before opening.
- Welcome members and guests, providing outstanding service with a friendly greeting.
- Manage front desk operations, including:
- Answering phone calls with enthusiasm and assisting with inquiries.
- Checking in members efficiently.
- Facilitating new member registrations.
- Conducting tours for potential members.
- Handling cash register transactions.
- Familiarizing oneself with the club's computer systems.
- Update member accounts as necessary.
- Address member inquiries and concerns promptly, escalating issues to management when required.
- Assist in maintaining the cleanliness and organization of the facility.
Qualifications
- Experience in customer service is preferred.
- Basic computer skills are necessary.
- A genuine interest in fitness and wellness.
- Positive and energetic demeanor.
- Dependability and punctuality are essential.
- Exceptional interpersonal skills; ability to engage positively with members and colleagues.
- Strong listening skills with the capacity to empathize and resolve issues.
- Maintain professionalism in all interactions.
- High School diploma or equivalent is required.
- Must be at least 18 years old.
Physical Requirements:
- Reliable transportation is necessary for consistent attendance.
- Ability to work effectively in a team environment.
- Experience in face-to-face customer service is advantageous.
- Capability to stand and be active throughout the shift.
- Maintain an energetic and approachable attitude.
- Ability to lift weights up to 50 pounds.
Maxx Fitness Clubs is seeking a dedicated and friendly individual to enhance our fitness team.
This job description outlines the primary duties and qualifications for the position. The company reserves the right to modify the job description as needed based on operational requirements.