AI Risk Management Lead

6 days ago

NV United States American Express Full time
About the Role

We are seeking a highly skilled and experienced AI Risk Management professional to join our team at American Express. As a Manager, Artificial Intelligence (AI) Risk Management, you will be responsible for executing on the overall risk management and governance framework for Traditional AI and Gen AI adoption at the Company.

Key Responsibilities
  • Implement AI risk management framework, AI risk policy, and AI risk capabilities to identify, measure, manage, monitor, and report risks related to Traditional AI and Gen AI.
  • Identify heightened and novel risks presented by Traditional AI and Gen AI and oversee controls in line with AXP's risk and control framework.
  • Leverage AI risk framework to conduct risk assessments at an aggregate level and for various AI and Gen AI use cases, across the AI use case lifecycle.
  • Develop Board and management reporting on key risk metrics (Key Control Indicators, Key Risk Indicators and Key Performance Indicators) towards early identification of key Traditional AI and Gen AI risks.
  • Execute monitoring and testing processes to continuously evaluate AI risks.
  • Collaborate with leadership across Technologies, Privacy, Legal, Data and other organizations to report on the organization's risk appetite for AI and monitor adherence to established thresholds.
  • Collaborate with GCO and other key partners, to develop and implement an enterprise-wide training module for Traditional AI and Gen AI risks.
  • Support the Gen AI risk governance council meetings for Gen AI Risk governance, use case risk assessments, including related record keeping and preparation of materials.
  • Support the socialization of the Gen AI use case risk assessment intake governance and life cycle management.
  • Support the socialization of the Gen AI risk policy setting forth risk assessment and governance structure, roles and responsibilities, and risk management requirements.
  • Support the development and delivery of enterprise role-based curriculum for AI risks, including all colleague training.
  • Facilitate and manage ongoing enhancements of risk factor analysis from all pillar SMEs and document minimum recommended controls for each risk area.
  • Support the development, collection and publication of standardized metrics for tracking Gen AI usage.
  • Track enterprise activities and develop leadership reporting as directed, including on AI risk taking, inventory, and escalations.
  • Support other internal teams on their regulatory exams/ reporting, public disclosures, board and risk committee reporting, litigation, etc.
Requirements
  • Deep technical expertise in AI/machine learning technologies and their potential risks, and strategic thinking ability to align AI risk management with business objectives.
  • Minimum of five years-experience in risk management (preferably including Traditional AI and Gen AI), or related fields within the financial services industry. Strong background in risk management, compliance, and governance.
  • Proven track record in operationalizing risk management frameworks for existing and emerging risks. Experience and expertise in Data Risk, Information Security, Operations, Privacy and Compliance is desirable. Experience in successfully executing AI risk management strategies in a Fortune 500 or similarly complex organization is desirable.
  • Advanced degree in Technology, Engineering, Risk Management, Computer Science, Mathematics, or a related discipline is preferred.
  • Knowledgeable of relevant Financial Services industry regulations globally, and AI standards, and ethical principles related to AI.
  • Knowledgeable of managing heightened and novel risks associated with AI and emerging technologies, in particular for Gen AI.
  • Knowledgeable of large language models (LLMs) and technology architecture, especially for cloud-based deployments would be a plus.
  • Proven expertise and track record in data-driven risk management and analytics tools / technologies.
  • Ability to bring the right balance of big picture thinking and intellectual curiosity. Applies a learning mindset to courageously and patiently evaluate multiple perspectives to reach a conclusion.
  • Ability to collaboratively deliver outcomes and results in a volatile, unstructured, challenging, and ambiguous environment.
  • Excellent communication and leadership skills to influence cross-functional teams.
  • Relevant industry certifications.
About American Express

At American Express, we back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Risk

Primary Location: United States

Schedule Full-time

Req ID: 24018677

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