Member Services Supervisor
3 days ago
Sam's Club is seeking a Member Services Supervisor to lead our member services team. In this role, you will be responsible for providing excellent customer service, resolving member complaints, and maintaining a positive shopping environment.
Key Responsibilities
* Respond to member inquiries and resolve issues in a timely manner
* Provide guidance on membership benefits and programs
* Supervise sales associates and provide coaching on customer service skills
* Maintain accurate records and reports
Requirements
* 6 months retail experience, including operating front-end equipment, and 6 months customer service experience
* Must be 18 years of age or older
Estimated Salary Range: $35,000 - $55,000 per year, depending on location and experience.
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