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Lead Technician for Residential HVAC Installations

2 months ago

Arlington, Texas, United States Toms Mechanical Inc Full time
Job Overview

Transform Your Career with Us

Position: HVAC Installation Lead Technician

Key Benefits:

  • Collaborate with a dedicated team of professionals.
  • Competitive compensation package.
  • Comprehensive Health, Vision, and Dental Insurance.
  • Annual vacation time.
  • Six paid holidays per year.
  • Flexible benefits options.
  • Retirement savings plan with company matching.
  • Provided uniforms.
  • Company vehicle for technician roles.
  • Company-funded life insurance policy valued at $25,000.

We prioritize the growth of our employees through continuous training and career advancement opportunities. This role may include the use of a company vehicle, fuel card, and mobile phone.

Our annual holiday celebration is a highlight for our team, fostering a sense of community and belonging. Experience a workplace where family values are at the core of our culture.


Embrace a fulfilling career with Tom's Mechanical, where each day is an opportunity to make a significant impact. Contribute to enhancing home comfort through expert HVAC installations.

We are seeking a qualified Residential HVAC Installation Lead Technician who possesses exceptional customer service skills, a positive outlook, and a commitment to excellence. Our employees take pride in being part of the Tom's family, where long-term employment is a testament to our supportive environment.

If you are a skilled technician who is passionate about delivering high-quality HVAC solutions and ensuring customer satisfaction, consider this opportunity to advance your career with us.

Current Opening: Residential HVAC Installation Lead Technician

Employment Status: Non-exempt

Position Summary:

The Residential Installation Lead is responsible for the proficient installation of HVAC systems in residential settings, adhering to the standards set by Tom's Mechanical, Inc. and relevant regulatory bodies. The installer must prioritize safety and maintain exceptional customer service throughout their work.

Responsibilities:

  • Execute HVAC system installations with a focus on quality and efficiency to ensure customer satisfaction.
  • Collaborate effectively with customer care teams to optimize scheduling and minimize delays.
  • Be available for assignments during evenings and weekends as required.
  • Maintain a valid driver's license with a clean driving record to facilitate travel to job sites.
  • Engage in ongoing training to enhance skills and stay updated with industry advancements.
  • Communicate any customer concerns or obstacles to the Residential Systems Manager promptly.
  • Complete all necessary documentation accurately and in a timely manner.
  • Uphold professional communication standards with customers, ensuring quality service delivery.
  • Lead by example to inspire team members in delivering exceptional customer experiences.
  • Support on-call installation schedules and respond to emergency HVAC situations as needed.
  • Work with the Residential Installation Supervisor to create a skills development plan.
  • Maintain accurate logs of refrigerants used.
  • Perform additional related duties as assigned.

Required Skills and Qualifications:

  • Strong verbal and written communication skills.
  • Exceptional interpersonal and customer service abilities.
  • Meticulous attention to detail.
  • Consistent ability to maintain a clean driving record.
  • Effective time management skills to meet deadlines.
  • Proficient problem-solving capabilities.
  • Able to thrive in a fast-paced and demanding environment.
  • Comfortable working with technological tools and equipment.
  • Must pass a drug screening and background check.
  • Professional appearance and demeanor.
  • Commitment to maintaining a safe work environment.

Education and Experience:

  • Current EPA certification and TDLR License.
  • High School Diploma or equivalent; technical school certification preferred.
  • Experience in residential HVAC is advantageous.
  • Familiarity with troubleshooting and repairs on various HVAC units is a plus.

Physical Requirements:

  • Ability to bend, twist, and stand for extended periods.
  • Capability to lift up to 50 lbs.
  • Comfortable climbing ladders and accessing rooftops.
  • Willingness to work long hours during peak seasons.