Pharmacy Technician Customer Service Representative

3 days ago


Covington, United States Costco Full time
Job Description

As a Pharmacy Tech Phone Agent at Costco, you will play a vital role in assisting our mail order pharmacies by answering phone calls from customers. Your responsibilities will include responding to general inquiries, helping customers set up web accounts, processing prescription requests, and tracking orders.

You will also assist our pharmacies by answering customer emails and web chats, and updating patient records on multiple systems.

We offer a comprehensive benefits package, including paid time off, health benefits, and a 401(k) plan, to eligible employees.

Key Responsibilities:

  • Answer phone calls from mail order customers
  • Respond to general inquiries and provide assistance with web account setup
  • Process prescription requests and track orders
  • Assist pharmacies with customer emails and web chats
  • Update patient records on multiple systems

What We Offer:

  • Comprehensive benefits package
  • Opportunities for career growth and development
  • A supportive and collaborative work environment

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