Gap Inc. Store Operations Manager
4 days ago
As a pivotal leader, you'll collaborate with our General Manager to craft, implement, and refine store business strategies.
Key Responsibilities:- Develop high-performing teams by fostering a culture of engagement and excellence.
- Support the execution of performance objectives and development plans for store personnel.
- Drive results-oriented strategies and processes centered around customer satisfaction to achieve sales growth.
- Cultivate and lead a team of managers and employees through recruitment, hiring, onboarding, development, and coaching.
- Promote accountability among team members through teaching, mentoring, and providing constructive feedback to enhance capabilities.
- Take ownership of assigned areas of responsibility.
- Implement action plans to optimize efficiency and productivity.
- Perform Service Leader duties as required.
- Maintain consistent execution of standard operating procedures.
- Represent the Gap Inc. brand while staying informed about the competition and retail landscape.
- Foster community involvement and leverage an omni-channel approach to deliver seamless customer experiences.
- A minimum of 2-4 years of experience in retail management, preferably within the industry.
- A high school diploma or equivalent is essential.
- Excellent communication skills are necessary for effective interaction with customers and colleagues to meet objectives.
- The ability to motivate and inspire others through coaching and mentoring is vital.
- A strong focus on metrics-driven results to meet business goals is crucial.
- Flexibility to work varied schedules, including holidays, evenings, overnights, and weekends, is essential.
- Effective time management and prioritization skills to handle multiple tasks in a fast-paced environment are required.
- A deep understanding of our business and the retail environment is necessary to inform store strategies and meet objectives.
- Ability to move comfortably around the sales floor, stockroom, and office, with a capacity to lift up to 30 pounds.
- Occasional travel may be required.
- A commitment to ensuring all compliance standards are met.
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