Customer Service Representative

4 days ago


West Nyack, New York, United States Spencer Gifts Full time
Job Summary
Spencer Gifts is seeking a highly motivated and customer-focused Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional guest services, operating POS systems efficiently, and supporting the management team in sales, housekeeping, and loss prevention efforts.

About Us
Spencer Gifts is a leading retailer of pop culture merchandise and accessories. We are passionate about creating an engaging shopping experience for our guests, and we're looking for like-minded individuals to join our team.

Key Responsibilities
  • Maintain high standards of guest service and resolve customer complaints in a professional manner.
  • Operate POS systems securely and accurately, maintaining records of sales and transactions.
  • Support the management team in generating sales, merchandising, and loss prevention efforts.
  • Assist in maintaining store appearance through housekeeping and visual merchandising.

What We Offer
As a Sales Associate at Spencer Gifts, you can expect a competitive salary of approximately $45,000 per year, based on location and experience. In addition to your salary, you will also enjoy a range of benefits, including opportunities for career growth and development, discounts on merchandise, and a fun and dynamic work environment.

Requirements
To succeed in this role, you will need to possess excellent communication skills, a strong ability to work as part of a team, and a commitment to providing exceptional guest services. If you have previous retail experience or a background in sales, this will be viewed favorably. However, we are happy to provide training and support to ensure that all new team members have the skills and knowledge they need to succeed.

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