Vacation Sales Consultant Opportunity

5 days ago


Cocoa Beach, Florida, United States Westgate Resorts Full time

We are seeking a skilled and motivated Vacation Sales Consultant to join our team at Westgate Resorts. As a key member of our sales team, you will be responsible for promoting our resorts and services to guests, providing exceptional customer service, and driving sales revenue.

Job Summary:

The Vacation Sales Consultant will work in a fast-paced environment, interacting with guests from various backgrounds and cultures. You will be required to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Your primary responsibility will be to promote Westgate Resorts by offering guests extremely low rates on discounted theme park tickets and attraction packages. You will also be required to book room nights, sell attraction tickets, and provide concierge services to enhance the guest experience.

Key Responsibilities:
  • Persuade potential clients to visit Westgate Resorts by maximizing their savings on Orlando area theme parks and attractions.
  • Engage with guests to facilitate the auditing process and pre-qualify candidates for resort tours while being able to pivot them to ticket sales and/or room night bookings if they do not qualify.
  • Provide 5-star customer service to guests to increase resort tour sign-up rates, ticket sales, and resort room bookings while representing Westgate Resorts to its highest standard.
  • Utilize a consultative approach when offering various discounted ticket sales & resort room bookings to optimize guest experiences while simultaneously maximizing personal commissions.
  • Maintain a professional appearance and work environment at all times with a clean and clutter-free workspace.
  • Stay up-to-date on ticket prices and special promotions that we offer as incentives to visit Westgate Resorts.
Requirements:
  • You must have excellent communication skills and possess a strong passion for delivering exceptional customer service.
  • Able to handle cash and tickets accurately and securely.
  • Outgoing and assertive, with the ability to overcome objections and provide solutions to guests' needs.
  • Positive, self-motivated, and able to work effectively in a team environment.
  • Excellent face-to-face customer service skills, with the ability to engage with guests from diverse backgrounds and cultures.
Benefits:
  • We offer a competitive salary of $13 per hour, plus opportunities for commissions and bonuses based on performance.
  • A comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and holidays.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A fun and dynamic work environment, with a family-friendly culture and a focus on community involvement.
  • Access to exclusive discounts and perks, including hotel stays, resort packages, and entertainment options.


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