Customer Experience Representative

3 weeks ago


Scottsdale, Arizona, United States Kelly Ross - State Farm Agent Full time
Job Title: Customer Experience Representative

We are seeking a talented and empathetic Customer Experience Representative to join our team at Kelly Ross - State Farm Agent. This role offers a unique opportunity to build long-lasting relationships with customers and contribute to the growth of a successful insurance agency.

About the Role:

This position is ideal for someone who excels in building rapport with customers, provides exceptional service, and is committed to resolving inquiries efficiently. If you have a passion for helping others and are looking for a challenging and rewarding career, we encourage you to apply.

Responsibilities:

  • Develop and maintain strong customer relationships by responding to inquiries and addressing concerns promptly.
  • Use a customer-centric approach to educate clients about insurance options and provide tailored solutions.
  • Foster effective communication with colleagues to ensure seamless customer service delivery.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks efficiently.
  • Demonstrated ability to work collaboratively as part of a team.

Benefits:

  • Salary pay plus commission/bonus structure.
  • Potential for career advancement and professional growth within the agency.
  • Generous paid time off and opportunities for ongoing training and development.

Estimated Salary Range: $45,000 - $65,000 per year based on location and experience.



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