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Financial Operations Specialist

2 months ago

Pomona, California, United States COCM (Capstone On‐Campus Management Full time
Job Summary

The Accounts Coordinator is a key member of the COCM team, responsible for managing all aspects of accounts payable and accounts receivable. This role requires a high level of organizational skills, attention to detail, and excellent communication abilities.

Key Responsibilities
  • Process and reconcile invoices and payments in a timely and accurate manner
  • Collect and manage resident payments, including sending correspondence and offering payment plans as needed
  • Reconcile and maintain accurate records of student accounts, including charges, credits, and payments
  • Provide exceptional customer service to residents, site owners, and university stakeholders
  • Collaborate with site maintenance staff to ensure accurate and timely processing of financial transactions
  • Prepare and submit reports on aged receivables, license cancellations, and delinquency
  • Assist with leasing, marketing, and residential programmatic efforts as needed
Requirements
  • High school diploma or general education degree (GED)
  • 2-3 years' clerical experience, with a bachelor's degree and relevant experience preferred
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Working knowledge of Microsoft Word, Excel, and Outlook
  • Ability to operate basic office equipment, including photocopier, fax, and telephone
Working Conditions

The work environment is mid-to-high paced, with a moderate noise level. The employee is required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.