IT Support Specialist
6 days ago
We are seeking a skilled IT Support Specialist to join our team at Cascade Management in Tigard, OR. The ideal candidate will have excellent technical knowledge and strong communication skills to provide top-notch support to our staff.
Key Responsibilities:
- Install, maintain, test, and repair systems and networks under direct supervision.
- Perform routine technical assistance and maintenance duties, including troubleshooting computer problems and advising on appropriate action.
- Provide individual instruction and/or training to users on new or updated technologies.
- Assist with tracking inventory levels of equipment and materials and perform data entry and maintenance of records.
- May input billing information into a record-keeping system.
- Perform routine technological systems support, maintenance, and testing for proper upkeep of systems.
- Assist with the review, evaluation, and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
- Travel to on-site locations for end-user support or new office setup as necessary.
Requirements:
- High school diploma or GED; at least 12 months of experience directly related to the duties and responsibilities specified.
- Knowledge of a wide range of computer systems, software, applications, hardware, networking, and communications necessary.
- 1-3 years direct help desk experience.
Benefits:
- Medical, dental, vision, RX, PTO, 11 paid holidays, short- & long-term disability, and life insurance.
- Employee Assistance Program, Accident/Cancer Plan, Medical, and Dependent Care Flex Benefit.
Salary: $17.00-$19.00 per hour (typically hired between minimum and midpoint of salary range depending on experience). Relatively quiet work environment. Occasional travel required. Ability to lift up to 50 pounds frequently. Please note that reliable attendance is an essential part of any position at Cascade Management.
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