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Front End Department Leader

2 months ago

Denver, Colorado, United States Kroger Full time
Job Summary

We are seeking a highly motivated and experienced Front End Department Leader to join our team at Kroger. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of associates to achieve exceptional results.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Team Leadership: Lead and develop a team of associates to achieve sales goals, improve customer satisfaction, and maintain a safe and clean store environment.
  • Operations: Oversee the daily operations of the front end department, including cash handling, inventory management, and visual merchandising.
  • Performance Management: Coach and develop associates to improve performance, address performance issues, and provide feedback and recognition.
  • Store Initiatives: Participate in store-wide initiatives, such as sales promotions, inventory management, and customer loyalty programs.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: 2+ years of retail management experience, preferably in a front end or customer service role.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and proficiency in cash handling and inventory management.
What We Offer
  • Competitive Salary: We offer a competitive salary and bonus structure based on performance.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth within the company.