Sales Associate

5 days ago


Seattle, Washington, United States West Marine Full time
Job Summary:

We are seeking a highly skilled Sales Associate to join our team at West Marine. As a Sales Associate, you will be responsible for providing exceptional customer service and product knowledge to our customers. You will be the face of our company, and your ability to engage with customers and recommend products will be crucial to their shopping experience.

Key Responsibilities:

  • Greet and receive customers in a welcoming manner
  • Respond to customers' questions and provide product knowledge
  • Drive sales through engagement of customers and suggestive selling
  • Help customers select the proper product and direct them to the aisle or location
  • Inform customers about services available and assess their needs
  • Provide outstanding customer service and resolve any issues that may arise
  • Alert management to potential security or loss prevention issues
  • Assist with inventory, including receiving and stocking merchandise
  • Process let downs as needed and ensure all product locations are front, faced, and replenished
  • Keep the sales floor neat, clean, and organized

Requirements:

  • Excellent verbal communication skills
  • Excellent active listening skills
  • Excellent sales and customer service skills
  • Extensive knowledge of the merchandise sold
  • Ability to anticipate customers' needs and recommend products
  • Ability to operate or quickly learn the store's point-of-sale system

Physical Requirements:

  • Prolonged periods of standing and walking throughout the retail space
  • Ability to lift up to 40 pounds to shoulder height unassisted

What We Offer:

West Marine is a Drug Free Workplace and Equal Opportunity Employer. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.


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