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Sales Associate

2 months ago

Bloomington, Illinois, United States Mall of America Full time
Job Description

As a Sales Associate at Mall of America, you will play a key role in driving sales growth and delivering an exceptional customer experience. Your primary responsibilities will include selling, cashiering, processing, replenishing, and setting floorsets to ensure a visually appealing and well-stocked store environment.

Key Responsibilities:
  • Drive store sales and growth by personally selling to customers and providing excellent customer service.
  • Proactively engage with customers, read cues, and respond effectively to meet their needs.
  • Process customer transactions accurately and efficiently at the Point of Sale, while reinforcing customer buying decisions and encouraging purchase of additional items.
  • Replenish merchandise to brand standards, ensuring product is placed on the sales floor and available for purchase.
  • Assist with other projects as needed, including markdowns, re-tickets, and the mark out of stock process.
Requirements:
  • Exhibit an authentic desire to exceed customer expectations.
  • Proven ability to meet or exceed goals, with a healthy, competitive spirit and a team focus.
  • Demonstrate a sense of urgency and resilience, bouncing back quickly from setbacks.
  • Pursue opportunities to take on more responsibility and seek out coaching from leaders and peers to improve productivity.
  • Schedule flexibility, including evenings, weekends, holidays, and non-business hours.