Airport Operations Supervisor

3 weeks ago


San Francisco, California, United States Park SFO Full time
Airport Shuttle Driver Supervisor

**Job Overview**
We are seeking a reliable and customer-focused Airport Shuttle Driver Supervisor to join our team at ParkSFO, the largest off-airport parking company located at SFO. As a Shuttle Driver Supervisor, you will be responsible for ensuring safe, proper shuttle operations through scheduling, employee communication, dispatching, and shift management.

**Key Responsibilities**
- Cover open shifts on short notice when necessary
- Work knowledge of basic office equipment, such as phone, and Microsoft Office products - Word and Excel
- Be responsible for being at work every scheduled day, on time and in uniform
- Courteously assist customers and employees alike by answering any questions they may have
- If necessary, direct the customer to the Facility/Operations Manager for further assistance
- Report any known accidents, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility/Operations Manager
- Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary
- Have a thorough knowledge of all areas of field operations, thorough knowledge of all SFO Airport terminals and the major streets, landmarks and freeways in area
- Assist Facility/Operations Managers with other duties as needed

**Qualifications**
- Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- Supervision and direction of cashiers and drivers
- Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and shuttle backups
- Ensure that customers' needs are being met in a prompt and professional manner and escalate issues (late dispatch, breakdown, other service failures) to managers
- Reassign routes as needed to solve service issues , and ensure that drivers are logging in and communicating their location to dispatcher at all times
- Visually inspect each driver's appearance to verify that drivers are in proper uniform
- Notify the manager / supervisor in charge in the event of a vehicle accident or driver injury
- Other duties as assigned by manager

**What We Offer**
- An estimated salary of $62,000 per year, based on experience and qualifications
- A competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off
- Opportunities for career growth and professional development

**How to Apply**
Interested candidates should submit their application, including a cover letter and resume, to [insert contact information]. We look forward to hearing from you
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