Technical Lead

2 weeks ago

Columbus, Ohio, United States Nationwide Full time
Job Title: Technical Lead - Robotics Process Automation Specialist

We are seeking a highly skilled Technical Lead - Robotics Process Automation Specialist to join our team at Nationwide. As a key member of our Business Capability team, you will be responsible for analyzing, designing, implementing, and sustaining Robotic Process Automation (RPA) solutions.

Key Responsibilities:
  • Partner with key stakeholders to evaluate and assess business needs and priorities, then recommend and develop solutions to enable success.
  • Implement and support robotic process solutions in tools like NEVA, Automation Anywhere, and Power Automate.
  • Analyze process steps and interdependencies in existing business applications that are typically done by a human user.
  • Standardize processes to ensure higher levels of automation success.
  • Monitor industry trends and utilize industry expertise to determine potential implications and opportunities for Nationwide.
  • Test automation and suggest changes based on functional requirements.
  • Conduct value stream mapping and Return on Investment calculations to measure successes and refine processes going forward.
  • Analyze data to understand current state and improvements gained through automation.
  • Ensure quality automation using Quality Assurance (QA) processes and prevent any potential bugs.
  • Keep stakeholders informed of process changes, defects, and results.
  • Participate in project review meetings with customers and other team members.
  • Monitor and maintain automation post-implementation and resolve any potential issues to ensure smooth business operations.
  • Identify business operations processes that are feasible for automation, assess and document technical and functional requirements, and provide recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
Requirements:
  • Seven or more years of RPA or related experience.
  • Undergraduate studies in computer science, information technology, business, or a related field.
  • Graduate studies preferred.
  • Ability to apply advanced knowledge of RPA to business problems.
  • Proven knowledge of performance measurement and style analysis.
  • Strong interpersonal and communication skills.
  • Working knowledge of workflow systems, macros, low-code automation, and other related technology solutions preferred.
  • Experience using online collaboration technologies such as Sharepoint, MS Teams, Jira, and Outlook.
  • Understanding and exposure to T-SQL / PL-SQL, HTML, CSS, JavaScript, and Jquery, C#, Java, Visual Basic, reporting tools such as Tableau & WebFOCUS, and database technologies such as Oracle, MS-SQL server & Netezza are a plus.
Benefits:

We offer a comprehensive benefits package, including medical/dental/vision, life insurance, short and long-term disability coverage, paid time off, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected, and engaged.

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