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Senior AI Solutions Architect

2 months ago


New York, New York, United States MasterCard Full time
Our Mission

We strive to foster an inclusive digital economy that empowers individuals and organizations globally by ensuring that transactions are secure, straightforward, intelligent, and accessible. Through the use of secure data, robust networks, strategic partnerships, and our commitment to innovation, we assist individuals, financial institutions, governments, and businesses in achieving their fullest potential. Our core value, the decency quotient (DQ), shapes our culture and guides our actions both within and outside the organization. We nurture a culture of inclusivity that values the unique strengths, perspectives, and experiences of all employees. We believe that our diversity enhances our team dynamics, leading to improved decision-making, innovation, and overall business performance.

Position Overview

We are seeking a Senior AI Solutions Architect to spearhead the advancement of Generative AI technologies within our Enterprise Operations team, a vital part of Mastercard's Technology division. The ideal candidate will possess a fervent interest in Generative AI, Data Security, and Data Privacy.

Key Responsibilities
  • Lead Mastercard's initiatives in Generative AI technology within the GenAI & Modern Messaging team.
  • Provide advanced support for Generative AI technologies to end users, focusing on technology adoption, change management, and internal communications.
  • Collaborate directly with vendor product groups and third-party contractors.


Candidate Profile

The successful candidate will demonstrate:
  • A comprehensive understanding of Generative AI and LLM technologies.
  • The ability to develop and document practical use cases.
  • Strong communication skills, capable of articulating technical challenges and solutions clearly and concisely.
  • Exceptional writing and speaking abilities.
  • Extensive experience with M365 Administration.
  • Proficiency in Microsoft Viva Platform Administration.
  • Expertise in Microsoft Power Platform Administration.
  • Experience with Microsoft Teams Administration.
  • Knowledge of Microsoft M365 Copilot, Copilot Studio, and Azure Open AI Administration.
  • Advanced expertise in data security, particularly concerning Generative AI.
  • Familiarity with Microsoft SharePoint and PowerBI is advantageous.


Mastercard is committed to creating a diverse environment and is proud to be an equal opportunity employer. We consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law.

Security Responsibilities

All roles involving access to Mastercard's assets, information, and networks entail inherent risks. Therefore, it is expected that every individual working for or on behalf of Mastercard is responsible for information security and must:
  • Adhere to Mastercard's security policies and practices.
  • Ensure the confidentiality and integrity of accessed information.
  • Report any suspected information security violations or breaches.
  • Complete all mandatory security training as per Mastercard's guidelines.