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Customer Service Specialist Auto Repair
2 weeks ago
Become a Part of Our Team
We are seeking a highly motivated and experienced Service Advisor to join our team at Pilson Auto Group. As a key member of our auto repair team, you will be responsible for providing exceptional customer service, scheduling appointments, and ensuring timely, high-quality service.
About the Position:Key Responsibilities:
- Communicate with customers about their vehicle service needs
- Schedule service appointments to maximize efficiency
- Coordinate with technicians to ensure timely repairs
- Supervise service technicians and assist with department operations
What You'll Need:
- Strong customer service and problem-solving skills
- Effective communication and delegation abilities
- Ability to work in a fast-paced environment and multitask
- Education/Experience: One-year certificate from a college or technical school, 3-6 months of related experience, or an equivalent combination of education and experience
A Supportive Work Environment:
- Salary Pay: Competitive salary based on experience, qualifications, skills, and location
- Performance-Based Bonus: Eligible for discretionary bonuses based on individual and company performance, key metrics, and goal achievement
- Benefits: Health, dental, vision insurance, 401(k) with company match, PTO, holiday pay, and employee discounts
