Healthcare Service Representative

1 week ago


Hudson, Ohio, United States Cleveland Clinic Full time

Are you looking for a challenging and rewarding career in healthcare? Look no further than Cleveland Clinic As a Patient Service Specialist, you will play a critical role in delivering exceptional patient experiences and making a positive impact in the community.

In this role, you will be responsible for providing comprehensive, proactive, and patient-centered care, investigating and resolving patient issues using the established HEART model, creating a welcome and professional environment, and performing various administrative tasks such as patient registration, visit preparation, telephone triage, and insurance verification.

The ideal candidate will have a high school diploma or equivalent and two years of experience in patient registration, appointment scheduling, insurance processing, or customer service. Alternatively, an associate's degree and one year of experience or a bachelor's degree may also be considered. Additionally, knowledge of medical terminology is a plus.

We offer a competitive salary and a comprehensive benefits package, including opportunities for growth and development within our organization. Cleveland Clinic Health System is an equal employment employer and welcomes applications from diverse candidates.



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