Retail Store Associate

6 days ago


Palmetto, Florida, United States Winn-Dixie Retail Stores Full time

About Us

Winn-Dixie Retail Stores is a leading grocery store chain committed to providing exceptional customer service and quality products. We are a dynamic and growth-oriented company that values our employees and provides opportunities for advancement.

Job Description

This Customer Service Representative role requires a high school diploma or equivalency and excellent communication skills. The ideal candidate will be able to work in a fast-paced environment and provide exceptional customer service to ensure a positive shopping experience for all customers.

Key Responsibilities

  • Providing exceptional customer service by greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner.
  • Addressing customer issues/complaints and resolving them to their satisfaction while maintaining composure and professionalism.
  • Managing ACM lanes according to company standards and policies.
  • Troubleshooting problems with front-end equipment.
  • Stocking front-end products and maintaining inventory levels.
  • Exhibiting professional telephone etiquette and ensuring connection to the appropriate department or associate.
  • Maintaining confidentiality of information.
  • Notifying management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement, or any action that is illegal and/or against company policy.

Benefits

The estimated salary for this position is $38,000 - $48,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, vision, and 401(k) matching. We also offer opportunities for advancement and professional growth.



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