Sales Associate
1 month ago
At Knitwell Group, we're passionate about empowering women to express themselves authentically. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and beautiful.
Job OverviewWe're seeking a Sales Associate to join our team at our La Centerra at Cinco Ranch store in Katy, TX. As a Sales Associate, you will be responsible for providing exceptional customer service, building relationships with clients, and driving revenue through sales and product knowledge.
Key Responsibilities- Embody our values and set an example through your behavior
- Ensure compliance with all Knitwell Group practices and procedures
- Assist with opening and closing procedures, including merchandise processing, replenishment, and recovery
- Provide excellent customer service, anticipating client needs and exceeding expectations
- Build relationships with clients, create client loyalty, and multi-task while servicing internal and external clients
- Address client concerns, resolve issues, and involve management when necessary
- Communicate effectively with store management, team members, and external clients
- Embrace our values and behaviors, inspiring team members through your words and actions
- Participate in and attend store meetings, share ideas, and build collaborative relationships
- Client Service: Ability to function as a role model, ensuring the client remains the top priority
- Follow Directions: Ability to prioritize and meet deadlines with minimal supervision
- Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with Knitwell Group's guidelines
- Communication: Communicate effectively with Clients, Members of Management, Business Partners, and Store Associates
- Accuracy: Ability to handle cash and provide change without error
- Schedule: Remain flexible in scheduling that meets the needs of the business
- Physical: Ability to lift and carry up to 20 pounds occasionally, maneuver effectively around the sales floor and stock room
- Minimum Requirements: High School Diploma or GED
- Minimum one year sales associate or relevant experience in the services industry with proven results
We are an equal opportunity employer and welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
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