Maintenance Technician
3 days ago
Estimated Salary: $45,000 - $65,000 per year
Job Summary:The Maintenance Engineer at The Forester by Hyatt provides world-class service to guests by repairing and maintaining the hotel's physical assets. This role ensures compliance with government requirements, hotel policies, and brand standards for quality, cleanliness, guest satisfaction, safety, and security.
Responsibilities:
- Flexible scheduling including 1st and 2nd shifts, weekends, and holidays.
- Maintain equipment to minimize downtime, performing daily maintenance under the guidance of the Chief Engineer.
- Handle upkeep for rooms and common areas, including plumbing, HVAC, electrical repairs, etc.
- Perform minor repairs such as tile replacement, painting, and carpentry.
- Maintain the cleanliness of hotel exterior, parking lot, and landscaping, including snow removal.
- Report major repair needs to the Chief Engineer promptly.
- Utilize basic hand and power tools proficiently, ensuring proper storage.
- Coordinate with the Chief Engineer for materials, tools, and supplies.
Safety and Security:
- Return hotel keys at the end of each shift.
- Announce presence before entering guest rooms.
- Maintains security for guests and property by keeping room doors locked at all times.
- Report any suspicious activity of guests, visitors, or staff.
- Properly label any lost/found articles and turn them in to the appropriate Manager.
- Perform duties in accordance with Safety and Security Policies.
- Perform duties in accordance with OSHA, HAZCOM, and Blood Borne Pathogens regulations.
- Monitor fire alarm/life safety systems as necessary and respond to emergencies as quickly and responsibly as possible to return the building to its normal operating status.
Customer Service and Guest Satisfaction:
- Respond to staff and guest requests for immediate repairs.
- Maintain a high standard of personal appearance and proper uniform.
- Greet guests, visitors, and staff in a courteous and friendly manner.
- Smile, acknowledge, and greet guests in rooms and/or in passing.
- Perform other duties as assigned, requested, or deemed necessary by management.
- When asked, inspect or clean public areas to ensure a high level of presentation.
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