Host/Hostess - SAA Brooklyn

3 weeks ago


Brooklyn, New York, United States Happier People Management Full time
About the Role

We are seeking a highly skilled and experienced Host/Hostess to join our team at 154 Scott Avenue in Brooklyn. As a Host/Hostess, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities
  • Provide excellent customer service and ensure a positive experience for all guests
  • Manage reservations and seating arrangements in a timely and efficient manner
  • Maintain a clean and organized workspace, adhering to health and safety standards
  • Work collaboratively with the team to achieve excellent service standards
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements
  • Minimum 1-2 years of relevant hospitality experience in an upscale restaurant
  • Excellent interpersonal, communication, and customer service skills
  • Ability to work as part of a team and follow instructions
  • Ability to build relationships with colleagues and customers and ensure mutual satisfaction
  • Customer-oriented and planning skills
  • Courteous and attentive to guests
  • Ability to meet the physical demands of the job, such as staying on your feet, climbing stairs, and carrying heavy objects
  • An essential part of the job is being available on a flexible schedule and being willing to work outside "office hours." AM/PM service and nights, weekends, and holidays as required
Benefits
  • Training & Development
  • Team Member Referral Program - $250 for any referrals if your referral stays for 3 months


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