Store Operations Manager
2 weeks ago
As an Assistant Store Manager at Ross Dress for Less, you will play a critical role in the success of our stores. You will be responsible for managing and supervising all areas of the store, including customer service, sales floor operations, and inventory management.
Key Responsibilities:- Manage and supervise all areas of the store, including customer service, sales floor operations, and inventory management.
- Assist in the analysis of store reports to evaluate controllable expenses and overall store performance.
- Communicate any variances to company standards to the Store Manager.
- Ensure proper scheduling of associates to meet business objectives.
- Ensure compliance with all state, local, and federal regulations.
- Ensure scheduling and completion of all associate cleaning tasks throughout the store, including restrooms.
- Accept special assignments as directed by leadership.
- Responsible for payroll administration, including daily punch edits, associate scheduling compliance, Sunday payroll transmission, and payroll reporting as needed.
- Two or more years of store or assistant store manager experience in a retail environment.
- Ability to supervise, motivate, and communicate positively to store associates at all levels.
- Ability to handle multiple tasks, prioritize those tasks, give direction, and follow through to completion.
- Ability to set priorities and exercise independent judgment.
- Maintain high quality of customer service.
- Fluency in English.
- Ability to work evenings and weekends.
- Ability to perform basic mathematical calculations commonly used in retail environments.
- Ability to use all store equipment, including PDTs, registers, and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull, and lift more than 25 lbs.
- Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
- Direct supervision of all non-exempt associates.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental, or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state, or local laws.
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