Personal Lines Insurance Processor

3 weeks ago


Portsmouth, New Hampshire, United States Cross Insurance Full time

The Cross Insurance team is seeking a highly skilled Personal Lines Processor to join our team. As a key member of our team, you will be responsible for processing documents related to personal lines insurance and providing administrative support to our Producers and Account Managers.

Key Responsibilities:
  • Audit transactions to ensure correct Action Codes are being used.
  • Follow up and complete open suspense's daily.
  • Run the download reports daily.
  • Process the download report, reviewing new business, endorsements, renewals, cancellations, and reinstatements for accuracy.
  • Invoice all types of download transactions.
  • Mailing new business letters to clients.
  • Enter claims acknowledgements as received.
  • Follow up on open claims to ensure AMS has all updated information regarding claims payouts and whether the claim has been closed.
  • Process mail for Producers and Account Managers that don't require transactions by a licensed agent.
  • Audit new business to make sure workflow has been completed correctly.
  • Scan hard files into AMS360.
  • Organize, set, and maintain priorities.
  • Work with AMS360 and Microsoft Office (Word, Outlook, Teams).

As a Personal Lines Processor, you will have a working knowledge and/or experience with AMS360 and Microsoft Office (Word, Outlook, Teams). You will also have a strong understanding of the core job responsibilities of Producers and Account Managers.

We are looking for a detail-oriented and organized individual who can work effectively in a fast-paced environment. If you are a motivated and team-oriented individual who is looking for a challenging role, we encourage you to apply.


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