Quality Service Representative
2 weeks ago
About SUPPLYONE, Inc.
">SUPPLYONE, Inc. is a company dedicated to delivering exceptional customer experiences. Our goal is to build long-lasting relationships with our customers by providing tailored solutions that meet their unique needs.
">Job Overview
">We are looking for a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for ensuring seamless communication and collaboration between customers, sales, and operations.
">Key Responsibilities
">- Process and confirm orders within a timely manner
- Generate standard quotes within 24-48 hours of receipt
- Answer phone calls and respond to emails promptly
- Build and maintain accurate price lists to ensure optimal pricing strategy
- Develop and implement effective solutions to customer problems
- Monitor customer inventory levels and alert them to any changes or discrepancies
- Maintain regular attendance and work in a fast-paced environment
Requirements
">- High School diploma/GED
- Experience in a customer service role (preferred)
- Strong organizational skills; ability to prioritize tasks
- Basic arithmetic including gross profit calculations
- Proficiency in Microsoft Office including Excel, Word, PowerPoint, and Outlook
- Excellent communication and interpersonal skills
Job Industries
">- Customer Service
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