Associate Field Service Engineer
2 months ago
About Carrier
Carrier is a leading provider of innovative HVAC and refrigeration solutions that help buildings, homes, and the cold chain become more healthy, safe, sustainable, and intelligent.
Our Mission
We are committed to delivering exceptional products and services that meet the evolving needs of our customers. Our team of dedicated employees is passionate about pursuing the latest research and developments to improve the lives of our customers.
Job Summary
We are seeking a highly motivated and detail-oriented Associate Field Service Engineer to join our team. As a key member of our field commissioning team, you will be responsible for the installation, troubleshooting, and optimization of building automation systems for our customers.
Key Responsibilities
- Initiate, install, troubleshoot, and optimize customer systems that utilize advanced Direct Digital Control technology.
- Offer effective solutions for system issues.
- Provide turnkey project delivery on small to mid-level projects.
- Responsible for ensuring that systems operate properly, to include controls, sensors, and software.
- Load software, configure trends, alarms, and reports.
- Implement time management strategies to ensure customer satisfaction.
- Communicate and document the status and details of the project for the customer.
- Provide site-specific training to owners/operators on the complete system.
Requirements
- High School Diploma or GED.
- Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
- Valid and current Driver's License and can be insurable by the company's insurance.
Preferred Qualifications
- Bachelor's degree, associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
- Experience in Building Automation, HVAC controls, or related field.
- Experience with building automation software, such as WebCTRL, and installing building automation controls.
- Working knowledge of TCP/IP networks including wireless technology.
- Ability to communicate technical information to a non-technical audience.
- Excellent communication skills and the ability to work well in a team environment.
- Proficient with Microsoft 365 applications.
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