Customer Service Manager Automotive

3 weeks ago


White Marsh, Maryland, United States CrystalView LLC Full time
About Us

CristalView LLC is a leading provider of automotive repair services. We are committed to delivering exceptional customer experiences and building lasting relationships with our clients.

Job Summary

We are seeking a talented Customer Service Manager Automotive to join our team. In this role, you will be responsible for interacting with customers, developing cost estimates, and advising customers on necessary services.

Key Responsibilities:
  • Delivering exceptional customer service and resolving any issues promptly
  • Developing cost estimates for automotive repairs or maintenance, with an estimated salary of $55,000 - $75,000 per year, depending on experience and location
  • Coordinating with automotive technicians to ensure timely completion of work and identifying vehicle problems using automated diagnostic equipment or physical inspection
  • Keeping customers informed about the progress of repairs or maintenance and any changes in the schedule
  • Managing administrative tasks such as paperwork and records related to the service provided
Benefits:
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous paid time off policy and holidays
  • The opportunity to work with a dynamic and growing company


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