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Monitoring and Observability Solutions Architect
2 months ago
We are seeking an experienced Monitoring and Observability Solutions Architect to join our Computational Services department at The Aerospace Corporation. In this role, you will be responsible for designing, configuring, and managing our enterprise observability tool stack, including Splunk, Dynatrace, and Nagios. This position will report to the Director of Computational Services and collaborate with cross-functional teams to ensure the effective implementation of monitoring and observability solutions.
Key Responsibilities- Design and implement monitoring and observability solutions to ensure the health and performance of our systems and applications.
- Configure and manage Splunk, Dynatrace, and Nagios to provide real-time visibility into system performance and identify potential issues.
- Work with system and data owners to design and implement integrations between observability technologies and the systems and data sources being observed.
- Collaborate with infrastructure and application teams to design and build observability dashboards, alarms, and reporting to provide end-to-end insight into system performance.
- Implement a monitoring program for applications and infrastructure, leveraging internal resources and third-party managed services.
- Tune alerting and escalations to reduce false positives and non-actionable alerting and to escalate high-impact issues.
- Develop and implement strategies for cost control, including tuning Splunk data volumes, optimizing the scope of monitoring, and leveraging open-source technology where appropriate.
- Lead ongoing migration efforts to migrate Splunk to SaaS.
- Maintain and upgrade the monitoring and observability systems and underlying infrastructure as needed to maintain cybersecurity and functionality.
- 6+ years of experience with installation, setup, configuration, maintenance, and tuning of monitoring and logging tools such as Splunk, Dynatrace, and Nagios in hybrid environments.
- Solid understanding of IT infrastructure monitoring and observability best practices.
- Splunk specific qualifications:
- Experience with onboarding data, troubleshooting, and ensuring data availability with Splunk Universal and Heavy forwarders.
- Generate and maintain search queries.
- Experience developing log ingestion and aggregation strategies per Splunk best practices.
- Understanding of Role-Based Access Controls (RBAC) within Splunk.
- Dynatrace specific qualifications:
- Experience developing Dynatrace dashboards for business processes.
- Experience with configuration and customization of Dynatrace solution that includes integration with other tools.
- Experience integrating Dynatrace API with other tools such as Dockers, Kubernetes, DevOps tools like Ansible, Jenkins.
- Experience with Synthetic monitoring and integration of third-party tools with Dynatrace.
- Admin level tasks - Alert configuration, maintenance window, anomaly detection and changing threshold, custom event creation and agent upgrade/install.
- Current TS/SCI clearance.
- Experience working with an internal or service provider-provided Network Operations Control/Security Operations Control (NOC/SOC).
- Experience migrating from Splunk on-premises to SaaS.
- Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution Dynatrace or Splunk.
- Dynatrace related certifications.
- Splunk Core Power User, Enterprise Admin, or Cloud Admin certification.
- Programming skills in languages such as Perl, Power Shell, Python, Bash, or JavaScript.
- Experience with Linux and Windows systems, including a solid understanding of system administration.
- Experience with automation tools such as Ansible, Puppet, or Terraform.
- Experience with container orchestration tools like Kubernetes.
- Experience with cloud platforms such as AWS, GCP, or Azure.
- Experience in coordinating with vendors to resolve issues.
- Knowledge of security frameworks and standards (e.g., COBIT, NIST 800-53, ISO27001, SSAE16, SOC1, SOC2, etc.).
- Knowledge of Syslog and network protocols.
