Teller Supervisor

2 weeks ago


Toledo, Ohio, United States PNC Financial Services Group Full time
Teller Supervisor Job Description

PNC Financial Services Group is seeking a skilled Teller Supervisor to join our team.

About the Role:
  • As a Teller Supervisor, you will be responsible for leading and supervising a team of Tellers, providing guidance and support to ensure excellent customer service.
  • You will also be responsible for coaching and mentoring Tellers on customer service skills, supervising customer transactions, and assisting with outbound calling initiatives.
Key Responsibilities:
  • Leading and supervising a team of Tellers to ensure excellent customer service.
  • Coaching and mentoring Tellers on customer service skills, supervising customer transactions, and assisting with outbound calling initiatives.
  • Providing feedback and guidance to Tellers to improve performance and achieve goals.
Requirements:
  • A minimum of 1+ years of related experience.
  • Excellent communication, problem-solving, and leadership skills.
  • The ability to work effectively in a fast-paced environment and adapt to changing circumstances.
What We Offer:
  • A competitive salary of $60,000 - $80,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, including holidays, vacation days, and sick leave.