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As a Customer Service Representative at Bill Nelson - State Farm Agent, you will have the opportunity to work with a dynamic team of insurance professionals who are dedicated to providing exceptional service to our clients. Our agency is expanding, and we are seeking passionate individuals to join us in our mission to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Key Responsibilities- Establish and Maintain Customer Relationships: Build strong relationships with clients, understand their insurance needs, and provide personalized solutions to meet those needs.
- Insurance Needs Assessment: Conduct thorough needs assessments to identify opportunities to educate clients about insurance options and provide recommendations to meet their needs.
- Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and market appropriate insurance products and services to clients.
- Competitive Compensation: Earn hourly pay plus commission/bonus for meeting sales targets.
- Health Benefits: Enjoy comprehensive health benefits, including medical, dental, and vision coverage.
- Paid Time Off: Receive paid vacation and personal/sick days to recharge and relax.
- Flexible Hours: Enjoy flexible scheduling to balance work and personal life.
- Growth Opportunities: Develop your skills and advance your career within our agency.
- Insurance Knowledge: Possess a basic understanding of insurance products and services.
- Communication Skills: Demonstrate excellent written, verbal, and listening communication skills.
- Customer Focus: Be people-oriented, detail-oriented, and proactive in problem-solving.
- Technical Skills: Be able to learn and use computer functions to manage client relationships and sales activities.
- Teamwork: Demonstrate ability to work collaboratively with colleagues to achieve team goals.