Customer Service Team Lead
3 weeks ago
Earn a salary up to $55,000.00 annually. Wegmans is hiring immediately.
In this role, you will ensure the Front End operates smoothly and employees have the tools and resources needed to provide excellent service to customers exiting the store. If you have an outgoing personality and are looking for an opportunity to use your leadership skills, this could be the ideal position for you.
Your Key Responsibilities Will Include:
- Proactively approach customers, assist them in locating products, and answer any questions they have.
- Promptly respond to assist cashiers to meet customer needs quickly and efficiently.
- Monitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time.
Requirements:
- Customer service experience.
Benefits:
- Paid time off (PTO) to help you balance your personal and work life.
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday.
- Health care benefits that provide a high level of coverage at a low cost to you.
- Retirement plan with both a profit-sharing and 401(k) match.
- A generous scholarship program to help employees meet their educational goals.
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness.
- Exclusive discounts on electronics, entertainment, gym memberships, travel and more.
- And more.
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