Customer Experience Representative

5 days ago


Reeds Spring, Missouri, United States Maureen Darby - State Farm Agent Full time
Career Opportunity

We are seeking a highly skilled Customer Experience Representative to join our team at Maureen Darby - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional customer experiences and driving the growth of our successful insurance agency.

About the Career

This is an exciting opportunity for a motivated and customer-focused individual to enhance their career while making a meaningful impact in the community. You will be responsible for resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our valued clients.

Key Tasks
  • Provide exceptional customer service and policy information to clients.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Requirements
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
What We Offer
  • Bonus based on performance.
  • Competitive salary ($45,000 - $65,000 per year).
  • Flexible schedule.
  • Health insurance.
  • Opportunity for advancement.
  • Paid time off.
  • Training & development.


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