Medical Communications Specialist
2 days ago
We are seeking a highly skilled Medical Communications Specialist to join our team at University Hospital in Newark, NJ.
The estimated annual salary for this position is $65,000-$85,000.
Job SummaryThis role involves answering and triaging telephone requests for emergency and non-emergency assistance using the Medical Priority Dispatch System and Fire Service Communications System. The successful candidate will gather and process pertinent information, provide pre-arrival and post-dispatch instructions, and dispatch and coordinate the response of appropriate resources while ensuring the safety of responding units.
Key Responsibilities- Answering and triaging telephone calls from patients of all ages and populations
- Gathering and processing pertinent information
- Providing pre-arrival and post-dispatch instructions
- Dispatching and coordinating the response of appropriate resources
- Maintaining efficient communication with responding units
To be considered for this position, applicants must have at least two years of EMS experience and one year of Public Safety dispatching experience. A medical evaluation and respirator fit test are also required as part of the employment process. Fluency in Spanish is desirable, but not essential.
Qualifications- Credential: NJ Basic Telecommunicator certification AND NJ Emergency Medical Dispatcher (EMD) certification or equivalent
- Emergency Medical Technician (EMT) Certification issued by the National Registry or relevant state authorities
- American Heart Association (AHA) BLS for Healthcare Providers
- Incident Command System (ICS) Level 100
- National Incident Management System (NIMS) Awareness
We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
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