Medical Communications Specialist

2 days ago


Newark, New Jersey, United States University Hospital, Newark NJ Full time

We are seeking a highly skilled Medical Communications Specialist to join our team at University Hospital in Newark, NJ.

The estimated annual salary for this position is $65,000-$85,000.

Job Summary

This role involves answering and triaging telephone requests for emergency and non-emergency assistance using the Medical Priority Dispatch System and Fire Service Communications System. The successful candidate will gather and process pertinent information, provide pre-arrival and post-dispatch instructions, and dispatch and coordinate the response of appropriate resources while ensuring the safety of responding units.

Key Responsibilities
  • Answering and triaging telephone calls from patients of all ages and populations
  • Gathering and processing pertinent information
  • Providing pre-arrival and post-dispatch instructions
  • Dispatching and coordinating the response of appropriate resources
  • Maintaining efficient communication with responding units
Requirements

To be considered for this position, applicants must have at least two years of EMS experience and one year of Public Safety dispatching experience. A medical evaluation and respirator fit test are also required as part of the employment process. Fluency in Spanish is desirable, but not essential.

Qualifications
  • Credential: NJ Basic Telecommunicator certification AND NJ Emergency Medical Dispatcher (EMD) certification or equivalent
  • Emergency Medical Technician (EMT) Certification issued by the National Registry or relevant state authorities
  • American Heart Association (AHA) BLS for Healthcare Providers
  • Incident Command System (ICS) Level 100
  • National Incident Management System (NIMS) Awareness
Benefits

We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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