Point of Sale Specialist

3 weeks ago


Chicago, Illinois, United States Your Company Name Full time
Job Overview:

As a Point of Sale Specialist at Your Company Name, you will be responsible for providing exceptional customer service while processing transactions accurately and efficiently.

  • You will greet customers with a smile, offer assistance, and answer questions about products, promotions, and store policies.
  • Accurately scan and ring up merchandise using a cash register or POS system, ensuring prices and discounts are applied correctly.
  • Process cash, credit card, and debit card transactions with accuracy and integrity, handling payments, refunds, and exchanges in accordance with company procedures.
  • Maintain a clean and organized checkout area, including stocking bags, cleaning surfaces, and replenishing supplies as needed.
  • Verify age identification for restricted purchases, such as alcohol or tobacco products, in compliance with legal regulations and company policies.
  • Provide excellent customer service by addressing customer concerns, resolving issues, and escalating complex inquiries to the appropriate supervisor or manager as needed.
Requirements:
  • Previous experience as a Point of Sale Specialist or in a customer service role preferred, with a strong understanding of retail operations and POS systems.
  • Excellent communication and interpersonal skills, with the ability to interact with customers and team members in a friendly and professional manner.
  • Strong attention to detail and accuracy, with the ability to perform mathematical calculations and handle cash transactions with precision.
  • Ability to multitask and work efficiently in a fast-paced environment, maintaining composure under pressure and prioritizing tasks effectively.
  • Basic computer skills and familiarity with electronic cash registers or POS systems.
  • Flexibility to work evenings, weekends, and holidays as needed.
Estimated Salary:

$12-$15 per hour, depending on location and experience.



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