Customer Service Representative
4 days ago
La Clinica de Familia Inc. is a leading provider of quality medical, dental, and behavioral health services in Southern New Mexico.
Salary:The estimated annual salary for this position is $59,200 - $67,200 per year, based on industry standards and the cost of living in the area.
About the Job:This is an exciting opportunity to join our team as a Customer Service Representative, providing exceptional support to patients and their families. As a key member of our healthcare team, you will be responsible for answering calls, scheduling appointments, and resolving patient inquiries in a timely and professional manner.
Key Responsibilities:
- Respond to patient calls and emails in a courteous and professional manner
- Schedule appointments and coordinate patient care
- Resolve patient inquiries and concerns in a timely and effective manner
- Provide excellent customer service and ensure patient satisfaction
Requirements:
- High school diploma or equivalent required
- 1+ year of experience in a call center or customer service role preferred
- Excellent communication and problem-solving skills required
- Bilingual English/Spanish preferred
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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