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Retail Sales Specialist
2 months ago
Knix is a leading intimate apparel and activewear brand dedicated to transforming the way intimates are perceived and experienced. Our innovative products and vibrant community empower individuals to embrace their authenticity.
Since our inception in 2013, we have rapidly become one of North America's fastest-growing intimate apparel brands, recognized globally for our pioneering approach in the apparel industry.
We connect with over 3 million customers through our online platforms and retail locations, as well as through wholesale and major e-commerce channels.
Our commitment to providing an exceptional customer experience, alongside our innovative product offerings, sets us apart in the market.
Position Overview:We are seeking a dedicated Sales Associate who will foster a welcoming and positive atmosphere for customers as they explore our product offerings. You will play a crucial role in guiding customers through their shopping journey, from the initial greeting to the fitting and purchase process.
Your ability to actively listen to customer needs and preferences will enhance their experience and drive sales.
Key Responsibilities:- Create an inviting and supportive shopping experience for all customers.
- Engage with customers to understand their preferences and recommend suitable products.
- Assist with product fittings to ensure accurate sizing and satisfaction.
- Maintain up-to-date knowledge of our expanding product range.
- Ensure effective merchandising of products to align with our brand image and boost sales.
- Address any customer concerns or opportunities and communicate them to management.
- Continuously enhance the cleanliness and organization of the store environment.
- Prior experience in customer service is advantageous, but a passion for engaging with people is essential.
- A friendly demeanor coupled with a proactive approach to tasks.
- A collaborative spirit and willingness to support team success.
- Resourcefulness in resolving customer inquiries and issues.
- A genuine affinity for our product line and belief in our mission.
- Availability to work weekends.
- Must be legally authorized to work and at least 18 years old.
- Ability to lift and manage packages weighing up to 25 lbs.
- Capacity to navigate the store efficiently throughout shifts.
Competitive hourly wage with additional monthly bonuses and generous employee discounts on our products. We are committed to fostering an inclusive and diverse workplace where all team members can thrive and contribute their unique perspectives.
