Tech Support Specialist Role

2 weeks ago


Crawfordsville, Iowa, United States Edge Information Technologies Full time
Job Summary

We are seeking a talented Tech Support Specialist to provide top-notch technical assistance to our clients.

Salary: $60,000 - $90,000 per annum

Duties and Responsibilities

In this role, you will be responsible for providing technical support and maintenance services to our clients.

  • Respond to client inquiries and resolve technical issues promptly.
  • Install, configure, and troubleshoot hardware and software.
  • Perform routine maintenance tasks to ensure system reliability and security.
  • Document and track technical issues for future reference.

Requirements:

  • Previous experience in technical support or a related field.
  • Familiarity with common hardware and software applications.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service skills.


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