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Uline Support Representative

1 week ago

Sturtevant, Wisconsin, United States Uline Full time

As a Bilingual Customer Service Representative at Uline, you will be part of a dynamic team that delivers exceptional customer experiences every day. Your primary responsibility will be to process customer orders and inquiries in a collaborative call center using world-class technology.

We are seeking a highly motivated individual who is fluent in both English and Spanish to join our team. If you have prior customer service experience, that's a plus However, we will train you to provide legendary service for our customers.

In this role, you will use your problem-solving skills to resolve customer issues over phone, email, and chat. You will also help customers navigate Uline's website and online ordering, becoming a product and solutions expert in the process.

We offer a competitive compensation package, complete health insurance coverage, 401(k) with 6% employer match, and multiple bonus programs. You will also enjoy paid holidays and generous paid time off, as well as tuition assistance for professional continuing education.

We pride ourselves on creating a positive and inclusive work environment, offering a variety of employee perks and benefits. Our goal is to make Uline a great place to work, where our employees feel valued and supported.